Blogs

It's no secret that customers now invest more time in offline and online research about the products they want to buy before making a purchase decision. This is the age of the omni-channel customer, and omni-channel customers devote more time in research and expect that they experience the same le [..]

One of the biggest challenges facing today's retail sector is the speed and unpredictability of market activities. Companies are considering a vast array of digital strategies to keep their brand relevant in a highly dynamic environment. The National Retail Federation (NRF) published a&n [..]

Loyalty pointshave long been part of a company's arsenal of promotional products, and they continue to be relevant in the age of online retail. The new retail landscape, however, has begun to emphasize a more involved relationship between brand and shopper. "Consumers' desire for seamless, compell [..]

Current retail trends are shifting towards creating a more immersive shopping experience both online and off. One aspect that has steadily gained traction is the concept of transforming brick-and-mortar stores into WiFi-powered premises. Retail insidersare banking on the idea that once a phys [..]

We've already talked about the idea of a new buyer's journey, and how the Internet has reframed the way a shopper interacts with your brand from beginning to end. One crucial aspect of this phenomenon is the way customers switch between different modes when they are interacting with brands. T [..]

Dynamic pricing has flourished since the rise of the online economy, making it easy for retailers to adapt to market demands in real time. The magazine Business Week predicted this trend back in 1998, stating that, "Suddenly, marketers can communicate directly with prospective buyer [..]

The Connected Business Shipping module includes many shipment configurations to apply to shipping services that you use to ship products to your customers. Our solution includes the FedEx Smartpost service configuration in the shipment configurator form. You can even call up real-time shipping rate [..]

The retail industry is looking forward to spring activity among shoppers looking for great deals after a record-breaking winter. According to reports, harsh weather in January and Februaryhad caused consumers to stay in and posed significant challenges to shipping and fulfilment across t [..]

It is imperative for today's eCommerce companies to make everything convenient for their customers.  Connected Business eCommerce does just that. Connected Business eCommerce helps your customers create Return Merchandise Authorization on your web store for items they wish to return to your s [..]