Blogs

Provide round-the-clock customer support for your business by using Connected Business's fully integrated Live Support Chat feature. This is part of the CRM module that is especially designed to deliver top-notch assistance across all selling channels. To apply real-time chat support functionalit [..]

Make browsing more convenient for your shoppers by enabling image view on your search pages. Adding images to your search page will improve customer experience and effectively display your inventory to customers. The default setting for Connected Business eCommerce is to display text-only search [..]

Aside from intuitive user experience and an extensive product line, online shoppers are looking top-notch customer support. Automated or delayed support runs the risk of frustrating customers, which is why it is important for online companies to "be human" and initiate problem solving procedures i [..]