Blogs

Loyalty pointshave long been part of a company's arsenal of promotional products, and they continue to be relevant in the age of online retail. The new retail landscape, however, has begun to emphasize a more involved relationship between brand and shopper. "Consumers' desire for seamless, compell [..]

Current retail trends are shifting towards creating a more immersive shopping experience both online and off. One aspect that has steadily gained traction is the concept of transforming brick-and-mortar stores into WiFi-powered premises. Retail insidersare banking on the idea that once a phys [..]

Connected Business includes the Retrospective Analysis feature, a comprehensive but easy-to-use view of all the financial information you need in a glance.  It provides you and your management team a quicker view of your financial reports, so you can make more sense of your historical busi [..]

We've already talked about the idea of a new buyer's journey, and how the Internet has reframed the way a shopper interacts with your brand from beginning to end. One crucial aspect of this phenomenon is the way customers switch between different modes when they are interacting with brands. T [..]

Dynamic pricing has flourished since the rise of the online economy, making it easy for retailers to adapt to market demands in real time. The magazine Business Week predicted this trend back in 1998, stating that, "Suddenly, marketers can communicate directly with prospective buyer [..]

Implementing an in-store pick up channelrequires some training and practice for the staff at your pickup location. Industry publication Retail Dive notes that more than 75% of customers now expect a kind of pick up system whenever they shop online. Your consumer base expects a seam [..]

The Connected Business Shipping module includes many shipment configurations to apply to shipping services that you use to ship products to your customers. Our solution includes the FedEx Smartpost service configuration in the shipment configurator form. You can even call up real-time shipping rate [..]

The retail industry is looking forward to spring activity among shoppers looking for great deals after a record-breaking winter. According to reports, harsh weather in January and Februaryhad caused consumers to stay in and posed significant challenges to shipping and fulfilment across t [..]

It is imperative for today's eCommerce companies to make everything convenient for their customers.  Connected Business eCommerce does just that. Connected Business eCommerce helps your customers create Return Merchandise Authorization on your web store for items they wish to return to your s [..]