Cross Channel Engagement: Challenges and Rewards

We've already talked about the idea of a new buyer's journey, and how the Internet has reframed the way a shopper interacts with your brand from beginning to end. One crucial aspect of this phenomenon is the way customers switch between different modes when they are interacting with brands. T [..]

What Are The Factors Affecting Item Pricing?

Dynamic pricing has flourished since the rise of the online economy, making it easy for retailers to adapt to market demands in real time. The magazine Business Week predicted this trend back in 1998, stating that, "Suddenly, marketers can communicate directly with prospective buyer [..]

Store Pickup Checklist For Empowering Your Team

Implementing an in-store pick up channelrequires some training and practice for the staff at your pickup location. Industry publication Retail Dive notes that more than 75% of customers now expect a kind of pick up system whenever they shop online. Your consumer base expects a seam [..]

Tips For A Spring Retail Gameplan That Stands Out

The retail industry is looking forward to spring activity among shoppers looking for great deals after a record-breaking winter. According to reports, harsh weather in January and Februaryhad caused consumers to stay in and posed significant challenges to shipping and fulfilment across t [..]

RMA on the Web Store: How it Works

It is imperative for today's eCommerce companies to make everything convenient for their customers.  Connected Business eCommerce does just that. Connected Business eCommerce helps your customers create Return Merchandise Authorization on your web store for items they wish to return to your s [..]

How Product Bundling Benefits Your Business

When you buy a McDonald's Happy Meal, purchase the Microsoft Office Suite, or avail of packaged services, you are making the most out of the bundled products that companies offer customers often at discounted prices. But what is product bundling? Product bundling is the combination of two or more [..]

Master Business Management On The Go

According to Nicole Leinbach-Reyhle in, "tech, time and data" are the most important investments for retail in 2015. The fast pace of business means managers and owners need to keep constant track of performance all year round. Managing your business full-time doesn't have to mean that [..]

How to Enable USPS Address Verification

Connected Business lets your customers verify their addresses with USPS' databases, making sure that their shipping addresses are correct. This way, your customers always receive the items they ordered for shipping, and you greatly reduce shipping error costs. To learn more about how to configure U [..]